Cisco and ServiceNow Collab

Powering the AI Revolution, Securely and Simply: Cisco and ServiceNow Join Forces

The buzz around Artificial Intelligence (AI) is undeniable. Businesses across industries are recognizing its transformative potential, from boosting productivity to unlocking new levels of customer experience. However, navigating the complexities of AI adoption – particularly around security and operational efficiency – can feel like charting unknown territory.

That's why the recent announcement of a strategic partnership between Cisco and ServiceNow is such significant news. These two industry giants are joining forces to simplify and secure the journey for enterprises embracing AI.



From Jeetu Patel, EVP and Chief Product Officer, Cisco

 “The integration of ServiceNow and Cisco AI Defense is game changing for enterprises – providing organizations with the confidence of a single source of truth for managing AI risks and compliance, even while models continuously evolve.”

 “AI is unlocking new frontiers for business transformation—and securing that future requires more than just reactive defenses,” said Amit Zavery, president, chief product officer and chief operating officer at ServiceNow. “Through this partnership, Cisco and ServiceNow are aligning security and AI operations at the platform level. By combining Cisco’s advanced AI security with ServiceNow’s role as the AI control tower for the enterprise, we’re helping customers operationalize trust—ensuring that AI is governed, secure, and ready to scale.”

Unlocking the Promise of AI, Without the Headaches

The collaboration aims to tackle some of the key challenges organizations face when integrating AI into their workflows. Think about it: deploying AI models requires robust infrastructure, seamless integration with existing systems, and above all, a strong security posture. ServiceNow's strength in digital workflows and Cisco's expertise in networking and security create a powerful synergy to address these needs head-on.

What can we expect from this partnership?

While the specifics will undoubtedly unfold, the initial announcement points towards a future where:

  • AI Deployment is Streamlined: Imagine a more unified approach to deploying and managing AI applications, leveraging ServiceNow's intuitive platform and Cisco's reliable infrastructure. This could mean faster time-to-value and reduced operational overhead.
  • Security is Baked In, Not Bolted On: In an era where data security is paramount, integrating Cisco's robust security solutions with ServiceNow's workflow capabilities offers a more holistic approach to protecting AI-powered environments. This can help organizations confidently leverage AI without compromising their security posture.
  • Operational Efficiency is Enhanced: By connecting AI insights with intelligent workflows, businesses can automate processes, improve decision-making, and ultimately drive greater efficiency across their operations. ServiceNow's AI-powered platform, combined with Cisco's network intelligence, can unlock new levels of automation.

Why This Matters

This partnership isn't just about two companies working together; it's about accelerating the responsible and effective adoption of AI for businesses worldwide. By simplifying the complexities and bolstering the security of AI deployments, Cisco and ServiceNow are paving the way for more organizations to harness the true power of this transformative technology.

As AI continues to evolve at a rapid pace, collaborations like this are crucial for ensuring that businesses can leverage its potential in a secure, scalable, and manageable way. Keep an eye on this space – the combined innovation of Cisco and ServiceNow promises to be a game-changer in the AI landscape.



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